2019年1月15日 星期二

TPAM - request申請單的生命週期與簽核





TPAM 中的申請單會有一個屬性,稱為狀態(Status)。從申請開始到使用結束,生命週期中有下方這些狀態。

  • Pending Approval - waiting for authorized approver/s to approve the request.
  • Active/Approved - the request has been approved and is within the release duration window.
  • Approved - the request has been approved but the request date/time is in the future.
  • Denied - the request was denied by the approver/s.
  • Canceled - the submitted request conflicts with a request that has already been approved for the same time period or the requestor decides to cancel the request prior to accessing the password. The request will also be cancelled if the ticket number entered on the request requires validation, and fails.
  • Expired - the release window for the password has passed or the requestor is done accessing the password and expires the request early.
  • Extended - the release has been extended past the original requested duration.

當申請者提出request,核准者會收到郵件通知。點選下方的URL Link即可登入系統簽核該張申請單。



當表單已經被簽核過,表單狀態變更了,再次點擊URL Link進入TPAM系統,會發生什麼狀況?  以下做個小測試:

Pending Approval


Approved


Expired


Denied


當一張Request申請單,還沒有結束他的生命週期,卻遇到了權限變更,有時候直接點選URL進行簽核會遇到問題,如下方幾個貼圖。這時候回到TPAM登入後的首頁,點選Pending Approval進行表單簽核即可。

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